Case Studies sapientis-social-responsibility

Industry: Telecoms

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    Industry: Telecoms 

    The challenge

    The listed telecoms group had just updated their operating model and needed to develop an accompanying delegation of authority framework to give effect to the new operating model.

    Key aspects of our solution

    • Extensive stakeholder engagement conducted and desktop review of existing governance structures and governance documents across the group.
    • Governance peer benchmark exercise conducted.
    • Optimisation of the governance structure to clarify decision rights, roles and responsibilities and enhance agility in decision-making.
    • Developed a tailored delegation of authority framework.
    • Review and update of charters and terms of reference for boards, board committees and executive committees and development of terms of reference for new governance structures recommended.
    • Development of executive level reporting template.

    Value derived

    • Rationalised governance structure with clear governance reporting lines for adequate oversight to give effect to the client’s new operating model.
    • Optimised executive level governance structures (mandate, composition, decision-making) and reporting template to streamline executive reporting, enhance the quality of reporting and support agile decision-making. 
    • Best practice charters, terms of reference for boards and committees to clarify mandate of governance structures, stipulate composition, responsibilities and key decisions.
    • Fit-for-purpose delegation of authority framework to clarify decision rights, roles and responsibilities for boards, board committees and management.
    • Playbook to support the implementation of the delegation of authority framework.